Legal
Terms of service
Last updated In effect since
1. Agreement
These terms govern your use of AirTransfer, which is provided by SoftenAI Global Private Limited, registered in India. By installing the app or creating an account, you accept them in full. If you do not accept them, do not use the app.
2. The service
AirTransfer moves files, clipboard items and messages between devices. Content is encrypted on your device and decrypted on the recipient’s. Whoever runs the server cannot read it.
3. Your account and your keys
Your account lives in the keys on your devices. You are responsible for keeping your devices and your recovery phrase safe. A recovery phrase cannot be reissued: if you lose it and lose every linked device, the account cannot be recovered by anyone, including us.
4. Acceptable use
Do not use AirTransfer to distribute unlawful content, infringe rights, transmit malware, or interfere with the service. Accounts that do may be suspended.
5. Availability
Transfers between devices on the same network do not depend on any server. Everything else (finding people by email or username, reaching a device on another network, and picking up items left for you) does, and that server may be unavailable or may stop being offered.
6. Plans and payment
AirTransfer has a free plan. Paid plans are bought on the account page in a browser and billed through Stripe: your card details go from your browser to Stripe and never reach our servers, and Stripe holds your card and your invoices. We hold which plan your account is on.
7. Ending it
You can delete your account at any time, from Settings · Security · Delete account in the app or through the form at /delete-account if you have lost every device. Deletion is irreversible and the account id can never be used again; what it destroys and what survives is set out in the privacy policy.
If you pay for a plan, deleting your account cancels it at once, with no refund for the unused part of the period you have paid for.
8. Liability
AirTransfer is provided as-is, with no warranty. We are not liable for lost data, failed transfers, or anything that follows from them, except where liability cannot be excluded by law.
9. Changes
These terms may be revised. Continued use after a change means you accept the revised terms.
10. Contact
Write to hello@airtransfer.com.