Support

Contact us

Email hello@airtransfer.com.

It helps if you include:

• Your phone or computer and its OS version, like Pixel 8 on Android 15.
• The app version. You'll find it in Settings · About.
• What you were trying to do and what went wrong. A screenshot of any error message is great.

Common problems

• Troubleshooting
  Devices that cannot see each other, expired codes, firewalls and more.
• Getting started
  Install the app, then create an account, sign in, or continue without one.
• How the fastest path is chosen
  How the app picks between your network, a direct link, the internet and our relay.
• Privacy and security, in plain words
  What is encrypted, and what our servers can and cannot see.

Account and data

• Delete your account
• Privacy policy
• Terms of service

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